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Privacy policy of the Château des Chaussins

Privacy policy

1. Introduction

This privacy policy describes how Château des Chaussins – CHATEAU DES CHAUSSINS collects, uses, protects and processes your personal data in connection with the use of the website https://www.chateaudeschaussins.com et de la gestion des séjours. Conformément au RGPD n° 2016/679 et à la loi Informatique et Libertés modifiée, nous nous engageons à protéger votre vie privée.  

2. Data controller

  • CHATEAU DES CHAUSSINS
  • Trade name: Château des Chaussins
  • Director: Piguet Nicolas
  • Address: 22 Rue des Chaussins, 03200 Abrest, France
  • SIREN : 944 294 354
  • SIRET (head office): 944 294 354 00013
  • Email : mchoffel@chateaudeschaussins.com
  • Telephone: +33 (0)6 03 99 62 86

3. Data collected and purposes

3.1. Contact form
  • Data: last name, first name, email, phone number (optional), message
  • Purpose: management of customer requests and correspondence relating to stays
  • Legal basis: consent and legitimate interest
  • Shelf life: 3 years
3.2. Bookings (Amenitiz)
  • Data: identity, contact details, stay information, information necessary for processing the reservation and payment
  • Purpose: reservation management, stay tracking and customer relations
  • Legal basis: contract performance
  • Shelf life: 5 years
3.3. Navigation data
  • Data: anonymised IP, browsing, device, browser, approximate location
  • Purpose: audience analysis, site improvement and user experience optimisation
  • Legal basis: consent
  • Duration: 26 months maximum
3.4. Comments
  • Data: name, email, comment content, IP address, browser
  • Purpose: management and moderation of any comments
  • Feature: potential use of an automated anti-spam service
  • Duration: indefinite retention of comments and associated metadata
An anonymised string (hash) can be sent to the Gravatar service in order to display an associated profile picture. 3.5. User accounts (where applicable)
  • Data: profile information
  • Purpose: account management
  • Duration: until account deletion

4. Data recipients

  • CHATEAU DES CHAUSSINS
  • Amenitiz (hotel management and booking engine)
  • Secure payment providers linked to bookings
  • Google Ireland Ltd (Analytics, Ads where applicable)
  • Meta Platforms Ireland Ltd (advertising where applicable)
  • Anti-spam services and site security tools
  • MC-MEDIA (hosting, maintenance and technical security of the website)
No data is sold or transferred for commercial purposes.  

5. Transfers outside the European Union

Certains traitements peuvent impliquer des transferts vers des pays situés hors de l’Union Européenne, notamment via certains services tiers utilisés pour l’analyse, la publicité ou la gestion technique. Ces transferts sont encadrés conformément au RGPD, notamment par les clauses contractuelles types de la Commission européenne lorsque cela est nécessaire.  

Data security

  • Secure HTTPS connection
  • MC-MEDIA Hosting
  • Reservation management via Amenitiz
  • Secure payments via approved providers
  • Restricted data access
  • Regular backups

7. Your rights

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
Pour exercer vos droits : Email : mchoffel@chateaudeschaussins.com Téléphone : +33 (0)6 03 99 62 86 Vous pouvez également saisir la CNIL : www.cnil.fr  

8. Cookies

The site uses cookies to improve the user experience, analyse the audience and ensure the proper functioning of the services offered. 8.1. Technical and functional cookies
  • Cookies strictly necessary for the website to function
  • Cookies related to the Amenitiz booking engine
  • User preference cookies
  • Variable duration: 1-year session
8.2. Analytical cookies
  • Google Analytics
  • Audience measurement tools used to improve the site
8.3. Marketing cookies
  • Google Ads (if applicable)
  • Meta Ads (if applicable)
8.4. Cookies relating to comments and accounts
  • Possible recording of user information to facilitate future interactions
  • User login cookies
  • Duration: 1-year session
8.5. Cookie management You can modify your preferences via the cookie banner or your browser.  

Embedded content

Les pages du site peuvent inclure des contenus intégrés (vidéos, images, cartes, outils de réservation ou contenus provenant de services tiers). Ces services peuvent collecter des données, utiliser des cookies et suivre vos interactions conformément à leurs propres politiques de confidentialité.  

10. Specific data (media and security)

  • The images published on the site may contain EXIF data, notably technical information related to the files.
  • In the event of a password reset request, the IP address may be included in the security email.

11. Online booking (Amenitiz)

Le moteur de réservation est géré par Amenitiz, solution de gestion hôtelière et de réservation en ligne. Amenitiz traite les données nécessaires à la gestion des réservations effectuées depuis le site.

12. Shelf life

  • Contact requests: 3 years
  • Reservations: 5 years
  • Comments: unlimited
  • User accounts: until deletion

13. Website hosting

  • MC-MEDIA
  • Address: 29 rue Verdun, 39800 Poligny – France
  • Telephone: +33 (0)9 80 08 24 10
  • Email: contact@mc-media.com
 

14. Website design and development

15. Modification

This policy may be modified at any time. We invite you to check it regularly. Last update: July 2026

16. Contact

  • CHATEAU DES CHAUSSINS
  • Trade name: Château des Chaussins
  • Director: Piguet Nicolas
  • Address: 22 Rue des Chaussins, 03200 Abrest, France
  • SIREN : 944 294 354
  • CRN: 944 294 354 00013
  • Telephone: +33 (0)6 03 99 62 86
  • Email : mchoffel@chateaudeschaussins.com
  • Site: www.chateaudeschaussins.com